Our Services

Solutions

Tailored solutions to increase adaptation and implementation of new systems designed to improve the user adoption of your team, so everyone can work together effectively and efficiently.

Documentation Solution

An interactive Help System that provides searchable, easily accessible and clearly understood business process and system procedures with Ongoing Updates

People Coaching Strategy

People Coaching with online refresher training and tips, procedural updates in the workflow,  consult with users on enhancement ideas, user groups, conferences

Change Management

Ensure early and broad user participation, to manage the differing needs of your People through the system transition and beyond

Training Project Management

Assemble the right Professional Services team, including a Training Project Manager to create and manage the User Adoption Strategy

Blended Learning Solutions

Blended Learning Solutions that suit your individual people; eLearns, Micro Learns, Virtual or Classroom based Learning 

About User Adoption

What is User Adoption and why is it important?
  • BULLET RED User adoption is where your employees adopt a system that works to fill a specific job task or need, when introducing a new system, upgrading or transferring from one system to another
  • BULLET RED Many software providers lead business owners to believe that implementing or upgrading to a new system will improve an employee’s productivity. However, the key to successful user adoption is about how the system is adopted by your people
  • BULLET RED User adoption strategies within an organisation are crucial to the success of how well your people use your systems

Common User Adoption Problems

Inadequate Training

Often there is too little training or it is not customized for role-based procedural learning on the job, in the workflow. Traditional classroom training as an event is not always scalable nor sustainable and only benefits a small number of users.

No Clear User Adoption Strategy

Lack of a user adoption strategy, i.e. no time spent understanding the technical competence required on the job.

Lack Of Good User Documentation

Large, heavy technical documentation is time consuming to author, not easy to access, difficult to consume and takes time to maintain.

Interested in starting a project with us?

Give us a call to discuss your project requirements.